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Grand Alora Hotel, Alor Setar
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Key details
About the Hotel
No 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah,
Alor Setar,
Malaysia,
Kedah
Grand Alora Hotel is strategically located in the heart of Bandar Baru Mergong, Alor Setar. The hotel offers a blend of luxury and convenience for both leisure and business travelers. Its proximity to local administrative buildings and leisure activities makes it a significant location in Alor Setar. Additionally, guests can enjoy picturesque views of serene padi fields surrounding the hotel.
Location
This hotel is conveniently located opposite TESCO hypermarket, making it easily accessible for shopping and entertainment. It is approximately a 20-minute drive from Alor Star International Airport, ensuring quick connections for travelers. The location also places several local attractions, such as Alor Setar Tower and the Kedah State Art Gallery, within a short distance for guests to explore.
Rooms
Grand Alora Hotel features 235 elegant rooms, each designed with contemporary comfort in mind. All rooms are equipped with modern amenities including a 40-inch flat-screen TV, air conditioning, and ironing facilities. En suite bathrooms provide guests with the luxury of bathtubs and refreshing hot-water showers. Room service is available 24 hours a day, catering to those who prefer in-room dining.
Eat & Drink
The hotel boasts several dining venues, including the signature Dao Sheng Restaurant, offering Halal-certified Cantonese and Szechuan cuisines with a wide selection of Dim Sum. At the Lengkuas Restaurant, guests can indulge in a diverse buffet with local and international dishes such as Seafood Hor Fun and Grill Meats. The Lobby Lounge provides serene surroundings for a quintessential afternoon tea experience, featuring traditional tea sets alongside refreshing drinks.
Leisure & Business
Grand Alora Hotel provides comprehensive leisure and business amenities, including a fully-equipped fitness center and an outdoor swimming pool for relaxation. For corporate events, the hotel offers flexible meeting rooms capable of accommodating up to 1,500 guests, enhanced with state-of-the-art technology and seamless Wi-Fi connectivity. The venue is versatile enough for various social events, from weddings to corporate gatherings.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Housekeeping
Car hire
Laundry
Dry cleaning
Dining
Restaurant
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
No 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah,
Alor Setar,
Malaysia,
Kedah
Map view
No 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah,
Alor Setar,
Malaysia,
Kedah
City landmarks
Darul Aman Highway
Menara Alor Star
2.4
km
Mosque
Zahir Mosque
2.7
km
Museum
Rumah Kelahiran Mahathir
2.0
km
Lot 99 Lebuhraya Darul Aman
Alor Setar Tower
2.4
km
Mosque
Masjid al ihsan Seberang perak
720 m
Surau Taman Setia
730 m
Masjid Al-Ihsan
740 m
Padang Court
Balai Nobat
2.1
km
Taman Persisiran Jeragan
820 m
Gallery
Kedah State Art Gallery
2.7
km
Mosque
Surau Nurul Ittifaq Taman Pelangii
1.0
km
Surau Ittifaq
1.0
km
Masjid Al-Ali
1.1
km
Masjid Kampung Berjaya
1.3
km
18 Lg Kilang Ais
Mahathir's Birthplace
1.4
km
Masjid Al-Ghufran Akar Peluru
1.4
km
Mahathir Mohammad's Birth Complex
1.4
km
Mosque
Masjid Al-Ghufran
1.4
km
6 Jalan Pekan China
Menara Tanjung Chali
1.5
km
Mosque
Masjid Aman
1.5
km
Tailor
1.6
km
Shopping Area
Sentosa Plaza
1.9
km
Pasar Kampung Berjaya
1.7
km
Museum
Kedah State Museum
3.5
km
Museum
Rumah Merdeka
2.9
km
Gallery
The Sultan Abdul Halim Mu'adzam Shah Gallery
2.1
km
19
San Sheng Charity and Culture Association Centre
3.0
km
Taman Pesisiran Tanjung Chali
Wan Mat Saman Canal
2.2
km
Nearby
Masjid An-Najjah
370 m
Restaurants
Rakuraku Sushi Japanese Restaurant
910 m
298
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
clean
luxurious
smoky
unfriendly
6.6/10
Nice
Rooms
6.5
Location
7.8
Service
7.1
Dining
5.7
Guest reviews
6.6/10
based on 10 reviews
7.1
7.1/10based on 1805 reviews
Scott
United States,
June
2024
6.0/10
The hotel has a very pompous looking reception area and offers accessibility for disabled persons. However, the rooms are a bit dark and could benefit from better lighting. The presence of ladybirds and cigarette smells in a non-smoking room can be off-putting.
Rooms
7.0
The rooms have a few issues with ladybirds and cigarette smells in a non-smoking room, but they are accessible for disabled persons.
Service
5.0
The service provided some wrong access cards and lacks friendliness. There is room for improvement in understanding the hotel business.
Location
8.0
The location is strategic and near many places, offering cozy rooms with superb cleanliness. However, adding more tables and chairs for breakfast would enhance the experience.
Dining
5.0
The dining experience has a limited selection and needs improvement. The check-in procedure has seen some enhancements, though.
Facilities
6.0
Facilities could be improved, especially in the F&B section with better drainage in bathrooms. However, the building size is impressive.
clean
smoky
William
United States,
May
2024
8.2/10
Staying at this hotel was a great experience overall. The rooms were comfortable and offered a good value for the price, especially with the double bed layout in our room. The service was top-notch, from the manager down to the concierge staff who even offered us the use of an adjacent room to maintain hygiene standards. The location was perfect, being near eateries and shopping areas, making it a convenient choice for travelers. However, the dining options, while meeting standard, felt more like those of a 3-star hotel, and the breakfast could use some improvement.
Rooms
8.0
The room was very comfortable, and the double bed setup added a nice touch to our stay.
Service
9.0
The service exceeded our expectations, with the staff going above and beyond to ensure our comfort and hygiene standards were maintained.
Location
9.0
The hotel's location was excellent, near various dining options, shopping spots, and even a convenient Tesco nearby.
Dining
7.0
The dining experience was decent, meeting standard expectations, although it felt more in line with a 3-star hotel.
Facilities
8.0
The facilities provided were sufficient and added to the overall convenience of our stay.
Julia
United States,
March
2024
6.8/10
I had a mixed experience at the hotel. On the positive side, the rooms were clean and simple, offering a view of the picturesque paddy fields and Gunong Keriang. However, the drawback was that I only received one breakfast coupon, and each day I had to call to request additional amenities.
Rooms
7.0
The rooms were clean and simple, with a lovely view of the paddy fields and Gunong Keriang.
Service
6.0
Overall, the staff were friendly and accommodating, but some seemed not well trained and not welcoming enough. I had to make multiple requests, and some were not responded to promptly.
Location
8.0
The hotel is located in a bustling area with plenty of local food options and a nearby supermarket. However, more tables and chairs are needed in the dining area to accommodate guests during busy times.
Dining
7.0
The dining experience was decent with a mix of local and Western options, catering to various preferences. However, the food choice was somewhat limited.
Facilities
6.0
The hotel offers essential facilities but could benefit from improvements in responding to guest requests more efficiently.
Scenic paddy field view
Limited breakfast coupon
Benjamin
United States,
February
2024
6.0/10
I had a mixed experience at this hotel. The rooms looked nice but were very dirty, making it hard to fully enjoy the comfortable aspects. The staff, however, were so nice and welcoming. The location felt dark and unsafe, not very welcoming overall, even though it was near to the town area. The dining experience was mediocre, with room for improvement. The facilities were decent overall.
Rooms
5.0
The rooms looked nice but were very dirty, which was disappointing.
Service
8.0
The staff were so nice and comfortable, making the stay more enjoyable.
Location
5.0
The location felt dark and unsafe, not very welcoming overall, despite being near the town area.
Dining
6.0
The dining experience was mediocre, lacking variety and warmth.
Facilities
7.0
The facilities were decent overall but could use some updating.
Matthew
United States,
January
2024
7.0/10
The hotel is conveniently located surrounded by commercial centers and just opposite TESCO shopping center, making it very convenient for shopping and dining. The rooms, despite being big and cozy, had cleanliness issues with hair on the floor. The service was friendly, with a notable gesture of extending a late checkout free of charge. The dining experience was below expectations, lacking healthy choices. Overall, a good option for its location and service, despite some cleanliness concerns and dining limitations.
Rooms
7.0
The rooms felt big and cozy but were dirty with hair on the floor.
Service
8.0
The service was friendly, even extending my late checkout free of charge.
Location
9.0
The location is very convenient, surrounded by commercial centers and opposite TESCO shopping center.
Dining
5.0
The dining options were not up to the standard expected for a 4-star hotel, lacking healthy choices.
Facilities
6.0
The hotel facilities are average but could use improvement in cleanliness and dining options.
David
United States,
December
2023
6.8/10
The hotel offers clean and comfortable rooms within walking distance to a hypermarket, ideal for a quality sleep experience. The service, although not exceptional, is available for car hire, dry cleaning, housekeeping, and laundry. The location is convenient for business purposes with easy access to basic essentials at Tesco and various dining options. The dining experience, while staff-friendly, lacks variety, and pricing discrepancies may arise. The facilities are satisfactory for a pleasant stay.
Rooms
7.0
The room looked and felt new and clean, meeting the quality sleep expectations, despite a mouldy and dirty shower area.
Service
6.0
The staff took their time serving without a rush, offering services like car hire, dry cleaning, housekeeping, and laundry, though customer interactions could be improved.
Location
8.0
The location is quite good, suitable for business agendas, located near Maybank, Tesco, food stalls, and cafes, just out of the city center.
Dining
6.0
The dining experience, while receiving positive feedback for friendly staff, may lack variety and clarity on stated servings.
Facilities
7.0
The hotel provides necessary facilities for a comfortable stay, offering standard amenities without extravagance.
Jennifer
United States,
October
2023
6.8/10
The hotel offers a warm and basic room facing Keriang Hill, needing some upgrades. I found it worth around RM 100.00-200.00. The air conditioning capacity could be improved, as the room felt a bit rundown.
Rooms
6.0
The room was a bit rundown and warm, needing an air conditioning upgrade. It felt like a basic room worth RM 100.00-200.00 and faced Keriang Hill.
Service
7.0
The service was friendly and helpful, although there were issues with pillow requests not being responded to promptly.
Location
8.0
The hotel has a prime location near a hypermarket and local food hawkers at night, just opposite Tesco for convenient shopping. However, communication in English may be a challenge.
Dining
6.0
The dining experience could be improved by having staff present rather than a self-service setup, as the food tended to get cold. Breakfast had limited variations but was sufficient.
Facilities
7.0
The hotel provides car hire, dry cleaning, housekeeping, and laundry services, although some areas might need enhancement.
Great location
Room conditions
Lauren
United States,
October
2023
7.6/10
My weekend getaway at the hotel was just the best option. The rooms were big and comfortable, perfect for a relaxing stay. However, I did notice some dust here and there, which could be improved.
Rooms
8.0
The rooms are huge and comfortable, making my stay very pleasant.
Service
9.0
The staff was very friendly and helpful, even extending my late checkout free of charge. That was a nice touch!
Location
8.0
The hotel is surrounded by food and shopping outlets, making it very convenient for exploring the area. The large windows and morning sun made my stay memorable.
Dining
6.0
The dining experience was not up to the standard I expected, with limited options available. Adding more healthy choices at the salad bar could improve the dining experience.
Facilities
7.0
The facilities were good overall, but there is room for improvement in terms of dining options and cleanliness.
Joseph
United States,
July
2023
6.0/10
My stay at the hotel had its ups and downs. The rooms were a bit disappointing with hair all over the floor, though the breakfast menu was a hit for me with delicious options like pulut with ikan masin and 'peknga'. The service, despite some rudeness, had a silver lining with attentive and polite staff. The location was quite convenient, surrounded by commercial centers and opposite Tesco, but the dining experience fell short of expectations. Overall, it was a mixed experience.
Rooms
5.0
I was a bit disappointed to find bunches of hair all over the floor in my room. Despite informing the staff, I couldn't get a new room as the cleaning people were off from work.
Service
7.0
The service was a mixed bag, with some staff being very attentive and polite, while others came off as quite rude and found it hard to smile.
Location
8.0
The hotel's location was very convenient, surrounded by commercial centers and right across Tesco, making it a strategic spot with lots of shopping choices.
Dining
5.0
The dining experience fell below my expectations for a 4-star hotel. It was underwhelming, and I was surprised to find discrepancies between the stated portions for online bookings and what was offered at the restaurant.
Facilities
6.0
Jeremiah
United States,
July
2023
6.4/10
The hotel room might have molds and wasn't cleaned properly, smelling like cigarettes until 7 PM, making it feel like a basic room worth only RM 100-200. The service was a bit flustered and confusing, especially when asking to clear the table during breakfast. The location was convenient, right opposite Tesco for essentials and next to Lotus's for food. The dining experience was adequate but with little variation, resembling a 3-star hotel. The facilities were decent.
Rooms
5.0
The room had molds and a lingering cigarette smell until late but seemed basic for its pricing.
Service
6.0
The staff were a bit confused and flustered, not entirely following standard procedure, especially when handling requests but did manage to replace our room promptly upon reporting.
Location
8.0
The location was good with easy access to food options at Lotus's and basic essentials shopping at Tesco.
Dining
6.0
The dining options were adequate with limited variations, resembling a 3-star hotel experience.
Facilities
7.0
The facilities were decent, nothing extraordinary but sufficient for a comfortable stay.
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